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ABSTRACT Objective: To assess the relationship between patients' and dentists' perceptions of shade selection and its impact on satisfaction with the prosthesis. Material and Methods: A single group pre-post study was conducted at the Prosthodontics department of a teaching hospital in India. One hundred ten participants were selected through a systematic random sampling technique with inclusion and exclusion criteria. Patients' attitudes regarding the aesthetics of their maxillary anterior teeth were recorded using a validated questionnaire. Shades for the intended prosthetic crown selected by the dentist and chosen by the patient were recorded separately, and patient satisfaction with the appearance of the final prosthesis was recorded. We used descriptive statistics followed by Pearson's Chi-square test and a binomial logistic regression model for inferential statistics. Results: 109 participant's data were available for final analysis. Patients choose lighter shades than the dentist's selection, which is statistically significant (p=0.000). 73.4% were satisfied with the final prosthesis, and the binomial logistic regression model identified using patient-selected shade for the final prosthesis was significantly associated with patients' satisfaction with the final prosthesis (OR=3.3, p=0.001). Conclusion: The patient's preference should be considered with the dentist's option when selecting a shade to create good esthetics.
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Los implantes dentales se han convertido en un componente rutinario de la práctica dental diaria. A la vez, pueden producir molestias, destrucción desenfrenada de la salud bucal o reemplazo quirúrgico y costoso de un implante fallido. La detección temprana de la pérdida ósea marginal es vital para la planificación del tratamiento y el pronóstico de los implantes. Estos están diseñados para adaptarse mejor a los diversos tipos de hueso y fallan debido a muchas razones. Entender los desafíos y las expectativas del paciente a través de la honestidad, es una parte importante del tratamiento, cuyo éxito no solo dependerá de los integrantes del equipo implantológico o de técnica, sino también del cuidado del paciente al realizar su higiene diaria. Por esa razón, se realizó una búsqueda bibliográfica en las bases de datos MEDLINE y PubMed sobre molestias periimplantar, consultándose 30 referencias de los últimos cinco años.
Dental implants have become a routine component of daily dental practice. At the same time, they can cause discomfort, rampant destruction of oral health, or expensive surgical replacement of a failed implant. Early detection of marginal bone loss is vital for treatment planning and implant prognosis. These are designed to best fit various bone types and fail due to many reasons. Understanding the patient's challenges and expectations through honesty is an important part of the treatment, whose success will not only depend on the members of the implantology or technical team, but also on the patient's care when performing their daily hygiene. For this reason, a bibliographic search was carried out in the MEDLINE and PubMed databases on peri-implant discomfort, consulting 30 bibliographical references from the last 5 years.
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Objective@#To investigate the clinical effect of lithium disilicate glass ceramic cantilever resin-bonded fixed partial dentures (CRBFPDs) on single anterior tooth loss to provide a reference for the selection of restoration methods for single anterior tooth loss.@*Methods@#This study was reviewed and approved by the Ethics Committee, and informed consent was obtained from the patients. Forty-two patients with less than two anterior teeth with monomaxillary loss were included in this study. After 6 months, 1 year, 2 years, and 3 years, the aesthetic and functional effects of the restorations and the periodontal health status were evaluated, and the visual analog scale (VAS) was used to assess patient satisfaction.@*Results@#During the observation period, the connector fractured in one case within 3 months. One case had debonded within 2 years. The aesthetic restoration effect of all lithium disilicate glass ceramic CRBFPDs was categorized as Class A. The periodontal health was good, there was no clinical absorption in the soft and hard tissues of the abutment or subbridge, periodontal status according to the evaluation indices was classified as class A, and the total satisfaction rate of the patient was 100%.@*Conclusion@#For single anterior tooth loss patients, lithium disilicate glass ceramic cantilever resin-bonded fixed partial denture can achieve the restoration effect of less invasion, better adhesion, aesthetics, comfort and good biocompatibility. With high patient satisfaction, it can be considered an ideal restoration method for replacing a single anterior tooth.
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Objetivo: examinar el efecto de la técnica de tos de mediana intensidad durante la inyección subcutánea de heparina de bajo peso molecular sobre la severidad del dolor y la satisfacción individual en pacientes de cirugía general. Método: estudio prospectivo, cuasi experimental, que incluyó a 100 pacientes a los que se les prescribió una inyección subcutánea de heparina de bajo peso molecular una vez cada 24 horas. Cada paciente recibió dos inyecciones por el mismo investigador utilizando técnica de inyección estándar con técnica de tos de intensidad media y solo técnica de inyección estándar. Resultados: hubo una diferencia estadísticamente significativa entre las puntuaciones medias de los pacientes sobre la intensidad del dolor y los niveles de satisfacción después de las inyecciones administradas por las dos técnicas (p= 0,000). Además, se encontró que el género afectó la severidad del dolor relacionado con la inyección, pero no afectó el nivel de satisfacción individual. Conclusión: se encontró que la técnica de tos de intensidad media reduce la severidad del dolor y aumenta la satisfacción del paciente de cirugía general que reciben inyecciones subcutáneas de heparina de bajo peso molecular. Registro del ensayo: NCT05681338.
Objective: to examine the effect of the medium intensity coughing technique during subcutaneous low molecular weight heparin injection on pain severity and individual satisfaction in general surgery patients. Method: the prospective, quasi-experimental study included 100 patients who had been prescribed a subcutaneous low molecular weight heparin injection once in 24 hours. Each patient received two injections by the same researcher, one using the standard injection technique with medium intensity coughing technique and the other only the standard injection technique. Results: there was a statistically significant difference between patients' mean scores on pain severity and satisfaction levels after injections administered by the two techniques (p= 0.000). Also, it was found that gender affected pain severity relating to the injection but did not affect the level of individual satisfaction. Conclusion: the medium intensity coughing technique was found to reduce pain severity and increase patient satisfaction in general surgery patients receiving subcutaneous low molecular weight heparin injections. Trial registration: NCT05681338.
Objetivo: examinar o efeito da técnica de tosse de média intensidade durante injeção subcutânea de heparina de baixo peso molecular na intensidade da dor e satisfação individual em pacientes submetidos à cirurgia geral. Método: estudo prospetivo, quasi experimental que incluiu 100 pacientes que haviam recebido uma injeção subcutânea de heparina de baixo peso molecular em 24 horas. Cada paciente recebeu duas injeções pelo mesmo pesquisador usando a técnica de injeção padrão com técnica de tosse de média intensidade e apenas técnica de injeção padrão. Resultados: houve diferença estatisticamente significativa entre as pontuações médias dos pacientes quanto à gravidade da dor e níveis de satisfação após as injeções administradas pelas duas técnicas (p = 0,000). Além disso, verificou-se que o sexo do paciente afetou a intensidade da dor relacionada à injeção, mas não afetou o nível de satisfação individual. Conclusão: a técnica de tosse de média intensidade reduz a intensidade da dor e aumenta a satisfação de pacientes submetidos à cirurgia geral recebendo injeções subcutâneas de heparina de baixo peso molecular. Registro do ensaio clínico: NCT05681338.
Subject(s)
Humans , General Surgery , Pain Measurement , Heparin , Prospective Studies , Patient Satisfaction , Cough , AnticoagulantsABSTRACT
Con la llegada de la pandemia del COVID-19, el gobierno peruano realizó modificaciones en el sistema de salud, dando paso al decreto legislativo N° 117-2020, para el servicio de telemedicina dentro del sector de la salud pública y privada, entendiéndose como la comunicación entre el paciente y el profesional médico a través de un dispositivo como computadora o teléfono. Objetivo. Identificar los niveles de satisfacción en la atención del servicio por telemedicina de los pacientes de una clínica privada de especialidades médicas en la ciudad de Puno durante la pandemia por COVID-19. Materiales y métodos. El diseño del estudio fue observacional, prospectivo; previo consentimiento informado, se aplicó el cuestionario The Patient Satisfaction Questionnaire Short Form [PSQ-18] de manera virtual a 56 pacientes mayores de 18 años seleccionados de manera no probabilística durante la pandemia mediante la telemedicina en una clínica de Puno durante el 2020 y 2021. Resultados. El 55,4% de los pacientes se mostraron parcialmente satisfechos y el 39,3% indicaron estar satisfechos; encontrándose asociación estadística significativa entre la satisfacción de la atención de salud mediante telemedicina con la edad del paciente (p<0,01*); las dimensiones del cuestionario mostraron medias ligeramente altas, destacando las dimensiones Accesibilidad y comodidad (12,93±3,13); Calidad técnica (12,34±3,56); Trato interpersonal (6,45±1,32); aspectos financieros (6,32±1,52) y satisfacción general (6,11±1,88). Conclusiones. Las dimensiones referidas a la calidad técnica, comodidad y accesibilidad fueron reportadas con mayores niveles de satisfacción, estos hallazgos contribuyen a la evidencia sobre la aceptación de la telemedicina como una alternativa viable para brindar atención de calidad.
With the arrival of the COVID-19 pandemic, the Peruvian government made changes in the health system, giving way to Legislative Decree No. 117-2020, for the telemedicine service within the public and private health sector, understood as the communication between the patient and the medical professional through a device such as a computer or telephone. Objective. To identify the levels of satisfaction with the telemedicine service provided to patients in a private medical specialty clinic in the city of Puno during the COVID-19 pandemic. Materials and methods. The study design was observational, prospective; prior informed consent, The Patient Satisfaction Questionnaire Short Form [PSQ-18] was applied virtually to 56 patients over 18 years of age selected in a non-probabilistic manner during the pandemic through telemedicine in a clinic in Puno during 2020 and 2021. Results. 55.4% of the patients were partially satisfied and 39.3% were satisfied; a significant statistical association was found between satisfaction with health care through telemedicine and the patient's age (p<0.01*); the dimensions of the questionnaire showed slightly high averages, highlighting the dimensions Accessibility and comfort (12.93±3.13); Technical quality (12.34±3.56); Interpersonal treatment (6.45±1.32); financial aspects (6.32±1.52) and general satisfaction (6.11±1.88). Conclusions. The dimensions referring to technical quality, comfort and accessibility were reported with higher levels of satisfaction, these findings contribute to the evidence on the acceptance of telemedicine as a viable alternative to provide quality care.
Com a chegada da pandemia da COVID-19, o governo peruano realizou mudanças no sistema de saúde, dando lugar ao Decreto Legislativo nº 117-2020, para o serviço de telemedicina no setor de saúde pública e privada, entendido como a comunicação entre o paciente e o profissional médico por meio de um dispositivo como computador ou telefone. Objetivo. Identificar a satisfação do paciente com o atendimento de telemedicina em uma clínica privada de especialidades médicas na cidade de Puno durante a pandemia da COVID-19. Materiais e métodos. O desenho do estudo foi observacional, prospectivo; após o consentimento informado, o Patient Satisfaction Questionnaire Short Form [PSQ-18] foi aplicado virtualmente a 56 pacientes maiores de 18 anos selecionados de forma não probabilística durante a pandemia por meio da telemedicina em uma clínica em Puno durante 2020 e 2021. Resultados. 55,4% dos pacientes estavam parcialmente satisfeitos e 39,3% estavam satisfeitos; foi encontrada uma associação estatisticamente significativa entre a satisfação com o atendimento de saúde por telemedicina e a idade do paciente (p<0,01*); as dimensões do questionário apresentaram médias ligeiramente elevadas, com destaque para as dimensões Acessibilidade e conforto (12,93±3,13); Qualidade técnica (12,34±3,56); Tratamento interpessoal (6,45±1,32); Aspectos financeiros (6,32±1,52) e Satisfação geral (6,11±1,88). Conclusões. As dimensões referentes à qualidade técnica, ao conforto e à acessibilidade foram relatadas com níveis mais altos de satisfação. Esses achados contribuem para as evidências sobre a aceitação da telemedicina como uma alternativa viável para fornecer atendimento de qualidade.
Subject(s)
Humans , Male , Female , Quality of Health CareABSTRACT
Fundamento: la calidad y seguridad en la atención de los pacientes es obligación técnica y ética de los prestadores de los servicios a través de la transparencia de los procesos y resultados de las acciones realizadas por los referidos sistemas de salud. Objetivo: determinar la cultura de la seguridad del paciente en el personal sanitario del Centro de Salud Canoa. Métodos: s e realizó un estudio mixto de corte trasversal, descriptivo; la población estuvo compuesta por 19 profesionales de la salud y 379 usuarios que han asistido desde el mes de agosto del 2021 hasta julio del 2022 a la unidad operativa. La técnica utilizada fue una encuesta de nueve preguntas cerradas y la observación con una guía de observación. Resultados: se evidenció que la mayoría de los profesionales de salud cumplen con los protocolos de preparación y administración de medicamentos. Todos los participantes preparan y administran los medicamentos por sí mismos, y el 94,7 % administra el medicamento correcto con la dosis adecuada, verificando la fecha de caducidad y brindando educación al paciente y su familia. Sin embargo, el 42,1 % de los profesionales evaluados no verifica los antecedentes alérgicos antes de administrar un medicamento. Conclusiones: el estudio permitió identificar muchas debilidades en cultura de seguridad del paciente en el personal sanitario del centro de salud de Canoa. Por ello, establecer estrategias de mejora en calidad de atención, en la comunicación, les permitirá reducir los riesgos de eventos adversos y fomentar una cultura de seguridad en el personal sanitario.
Foundation: the quality and safety in patient care is the service providers' technical and ethical obligation through the processes and results transparency of the actions carried out by the aforementioned health systems. Objective: to determine the patient safety's culture in the health staff of the Canoa Health Center Methods: a mixed cross-sectional, descriptive study was carried out, the population was made up of 19 health professionals and 379 users who have attended the operating unit from August 2021 to July 2022. The technique used was a nine closed questions survey and observation with an observation guide. Results: it was evidenced that the health professionals vast majority fulfill with the protocols for the medications preparation and administration. All participants prepare and administer the medications themselves, and 94.7% administer the correct medication with the proper dosage, checking the expiration date and providing education to the patient and the family. However, 42.1% of the evaluated professionals do not verify the allergic history before administering a medication. Conclusions: the study made it possible to identify many weaknesses in the health staff's culture of patient safety of the Canoa health center. Therefore, establishing strategies to improve the quality of care, in communication, will allow them to reduce the risks of adverse events and promote a culture of safety in health staff.
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Resumen Objetivo: Evaluar el nivel de satisfacción en la atención recibida por los usuarios de la Clínica Odontológica de la Universidad México Americana del Norte (CO-UMAN) Allende. Material y método: El estudio fue descriptivo, observacional, transversal y prospectivo; se aplicó una encuesta de opinión a 200 pacientes, seleccionados mediante muestreo por conveniencia en 2019, sobre la estructura, proceso y resultados de la atención; así como bio-demográficos de cada paciente. Resultados: Predominaron pacientes con edades entre 21 y 60 años (71%), mujeres (63%), casados(as) (45%), empleados(as)/amas de casa (57%) y baja frecuencia de enfermedades concomitantes (10%). A mayor edad hubo mayor frecuencia de enfermedades concomitantes (r=0.26; p<0.05) y satisfacción en el servicio (r=0.26; p<0.05); con otras enfermedades concomitantes la satisfacción del paciente fue menor (r=-0.39; p<0.05). Los pacientes indican que hay más satisfacción (de 2.6 a 5.4 veces) al recibir un servicio adecuado o mejor. La satisfacción del paciente y la calidad de la atención de la clínica se asoció positivamente (p<0.05) con los trámites sencillos, trato por parte del odontólogo; confianza en la calidad de los servicios recibidos; relación costo/beneficio; puntualidad en la atención y efectividad del tratamiento odontológico recibido. Los coeficientes canónicos estandarizados indicaron mayor contribución en la satisfacción del usuario: las instalaciones e infraestructura de la clínica (0.479); atención del personal y proceso administrativo (0.543); atención del odontólogo (0.700); confianza en la atención y percepción del servicio recibido (0.660) y pobre relación con edad (0.078), género (0.030), estado civil (-0.040) y ocupación del paciente (0.065). Conclusión: No obstante que la cantidad y calidad del servicio de la CO-UMAN se ha incrementado y mejorado sustantivamente, es necesario desarrollar un plan de mejora continua para alcanzar estándares de calidad total.
Abstract Objective: To evaluate the level of satisfaction in the care received by the users of the Dental Clinic of the Universidad México Americana del Norte (DC-UMAN) Allende. Material and method: The study was descriptive, observational, cross-sectional, and prospective. In 2019, an opinion survey on the structure, proceedings, and results of the care, as well as bio-demographics of each patient was applied to 200 patients selected by convenience sampling. Results: Patients aged between 21 and 60 years (71%), women (63%), married (45%), employees/housewives (57%) and a low frequency of concomitant diseases (10%) predominated. At an older age, there was a higher frequency of concomitant diseases (r=0.26; p<0.05) and satisfaction in the service (r=0.26; p<0.05); with other concomitant diseases, patient satisfaction was lower (r=-0.39; p<0.05). Patients indicated that there is more satisfaction (from 2.6 to 5.4 times) when receiving an adequate or better service. Patient satisfaction and the quality of clinic care were positively associated (p<0.05) with simple procedures, treatment by the dentist, confidence in the quality of the services received, cost-benefit ratio, punctuality in the care and effectiveness of the dental treatment received. The standardized canonical coefficients indicated a greater contribution to user satisfaction from the facilities and infrastructure of the clinic (0.479), staff attention and administrative process (0.543), dental care (0.700), trust in care and perception of the service received (0.660) and poor relationship with age (0.078), gender (0.030), marital status (-0.040), and occupation (0.065) of the patient. Conclusion: Although the quantity and quality of the DC-UMAN service has increased and improved substantially, it is necessary to develop a continuous improvement plan to achieve total quality standards.
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Objetivo: Determinar la eficacia de la implementación del Consultorio de Atención Inmediata como estrategia de gestión de calidad en el Servicio de Emergencia de un hospital público de Lima, Perú. Materiales y métodos: Estudio analítico, cuasi experimental de antes y después, con grupos diferentes, que se realizó en 338 usuarios externos atendidos en el Servicio de Emergencia del Hospital María Auxiliadora. Se evaluó el tiempo de espera antes y después de la implementación del Consultorio de Atención Inmediata, así como la satisfacción a través del cuestionario SERVQUAL modificado -validado y recomendado por el Ministerio de Salud (Minsa) y aplicado en el grupo de posimplementación-, además de su relación con el tiempo de espera obtenido. El análisis se realizó a través del software de IBM SPSS S25.0 mediante medidas de frecuencias y porcentajes, diferencia de medias en grupos distintos con el test de Levene y la medida no paramétrica del coeficiente de correlación de Spearman con un nivel de significancia p < 0,05. Resultados: Los resultados mostraron predominio del sexo femenino (60,95 %), en el rango de edad de 14 a 29 años (24,56 %), en la prioridad IV (67,16 %); el tiempo de espera para la atención tuvo una media de 17,70 previo a la implementación y una media de 4,27 posterior a esta, por lo tanto, hubo una diferencia significativa después de la estrategia de gestión (p < 0,00). La satisfacción del Consultorio de Atención Inmediata se obtuvo en el 56,21 % de los usuarios externos, con énfasis en la dimensión empatía (76,33 %) y capacidad de respuesta (69,23 %), mientras que la dimensión con menor satisfacción fue la fiabilidad (48,52 %), además de obtener una correlación significativa inversa entre el tiempo de espera y la satisfacción (p < 0,01 y rho: -0,39). Conclusiones: La implementación del Consultorio de Atención Inmediata en el Servicio de Emergencia fue eficaz; en consecuencia, el tiempo de espera disminuyó, lo cual, a su vez, generó satisfacción en el usuario externo.
Objective: To determine the effectiveness of the implementation of the Immediate Care Office as a quality management strategy at the Emergency Service of a public hospital in Lima, Peru. Materials and methods: An analytical, quasi-experimental, before-and-after study conducted with 338 outpatients from different groups treated at the Emergency Service of Hospital María Auxiliadora. Before and after the implementation of the Immediate Care Office, waiting time, satisfaction-assessed through the modified SERVQUAL questionnaire, which was validated and recommended by the Ministry of Health and administered to the postimplementation group-as well as the relationship between satisfaction and waiting time were evaluated. The analysis was performed using IBM SPSS statistics V25.0, frequencies and percentages, the mean difference of both groups obtained through the Levene's test, and the nonparametric measurement of the Spearman's correlation coefficient with a significance level of p < 0.05. Results: The results showed a predominance of the female sex (60.95 %), the 14-to-29-year age range (24.56 %) and the Emergency Severity Index level IV (67.16 %). The average waiting time accounted for 17.70 and 4.27 before and after the office implementation, respectively. Therefore, there was a significant difference after the management strategy (p < 0.00). Out of all outpatients, 56.21 % were satisfied with the implementation of the Immediate Care Office, mainly with the empathy (76.33 %) and responsiveness (69.23 %) dimensions, while reliability was the dimension with the lowest satisfaction score (48.52 %). Additionally, there was a significant inverse correlation between waiting time and satisfaction (p < 0.01 and rho: -0.39). Conclusions: The implementation of the Immediate Care Office at the Emergency Service was effective since it reduced the waiting time, which in turn brought satisfaction to the outpatients.
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Evaluar la validez y confiabilidad de un instrumento que mide la satisfacción de servicios nutricionales en pacientes renales. Material y Métodos: El estudio tuvo 7 fases dentro de las cuales se elaboró un instrumento que mide la satisfacción de pacientes de la Unidad de Salud renal, atendidos en talleres de nutrición por telemedicina, el cual se aplicó a 31 pacientes. Resultados: La validez de contenido global tuvo un índice de Lawshe igual a 0.95. La validez de constructo del cuestionario de satisfacción mediante análisis factorial exploratorio encontró 2 factores que corresponden al 87.5 % de variabilidad total. La confiabilidad del cuestionario tuvo un Alpha de Cronbach de 0.9. Conclusiones: El cuestionario que mide satisfacción de los pacientes renales atendidos por telemedicina tuvo alta validez de contenido, constructo y confiabilidad.
To evaluate the validity and reliability of an instrument that measures the satisfaction of nutritional services in renal patients. The study had 7 phases within which an instrument was developed that measures the satisfaction of the patients of the Renal Health Unit, attended in nutrition workshops by telemedicine, which was applied to 31 patients. The global content validity had a Lawshe index equal to 0.95. The construct validity of the satisfaction questionnaire through exploratory factor analysis found 2 factors that correspond to 87.5% of the total. The reliability of the questionnaire had a Cronbach's Alpha of 0.9. The questionnaire that measures the satisfaction of renal patients attended by telemedicine had high content, construct, and reliability validity.
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ABSTRACT Purpose: To evaluate visual outcomes, satisfaction, and quality of life of patients assisted in a Medical School hospital by the Brazilian Public Health System, who underwent bilateral diffractive multifocal intraocular lens implantation. Methods: Case series study with intervention, including 20 patients who underwent bilateral implantation of multifocal IOL EyeDiff® (Eyeol UK, Dunstable, UK). Exclusion criteria were corneal astigmatism >1.5 cylindrical diopters, previous ocular surgery or ocular disease, and intra- or postoperative complications. Patients were evaluated one, three, and six months after surgery. Monocular and binocular visual acuity for distance, intermediate and near, under photopic and mesopic conditions, monocular contrast sensitivity under photopic conditions, defocus curve, and quality of life were assessed. Results: Monocular distance-corrected visual acuity was 0.3 logMAR or better and monocular distance-corrected near visual acuity was J3 or better in all eyes under photopic conditions. Binocular distance-corrected near visual acuity was J1 in all cases. Contrast sensitivity was at the minimum level of normality for low and high spatial frequencies and within normal limits for intermediate spatial frequency. The quality of life questionnaire showed a high level of patient satisfaction. Conclusion: Bilateral implantation of the multifocal intraocular lens EyeDiff® provides patients with good visual acuity and quality of life, besides spectacle independence. The visual acuity and contrast sensitivity progressively improved between one and six postoperative months.
RESUMO Objetivo: Avaliar os resultados visuais, satisfação e qualidade de vida de pacientes atendidos em um hospital escola pelo Sistema Único de Saúde, submetidos a implante bilateral de lente intraocular multifocal difrativa. Métodos: Estudo tipo série de casos com intervenção, incluindo 20 pacientes submetidos a implante bilateral da lente intraocular multifocal difrativa EyeDiff® (Eyeol UK, Dunstable, UK). Os critérios de exclusão foram astigmatismo corneano >1,5 dioptria cilíndrica, cirurgia ou doença ocular prévias e complicações intraoperatórias ou pós-operatórias. Os pacientes foram avaliados após 1, 3 e 6 meses da cirurgia. Foram avaliadas a acuidade visual monocular e binocular para longe, intermediário e perto sob condições fotópica e mesópica, sensibilidade ao contraste monocular sob condições fotópicas, curva de defocus e questionário para avaliação da qualidade de vida. Resultados: A acuidade visual para longe corrigida monocular foi de 0,3 logMAR ou melhor e a acuidade visual para perto com correção para longe foi J3 ou melhor em todos os olhos, sob condições fotópicas. A acuidade visual binocular para perto com a correção para longe foi J1 em todos os casos. A sensibilidade ao contraste estava no nível mínimo de normalidade para frequências espaciais baixas e altas e abaixo dos limites normais para frequência espacial intermediária. O questionário de qualidade de vida mostrou que os pacientes apresentavam altos níveis de satisfação. Conclusão: O implante bilateral da lente intraocular multifocal EyeDiff® proporcionou boa acuidade visual e qualidade de vida, e independência de óculos aos pacientes. A acuidade visual e a sensibilidade ao contraste melhoraram progressivamente entre um e seis meses de pós-operatório.
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Background: Subarachnoid block has been used for intracavitary radiotherapy (ICRT) for carcinoma cervix, but the literature on the appropriate dose of local anesthetic required to achieve the desired effect is lacking. We compared two different intrathecal doses of 0.5% hyperbaric bupivacaine (1.2 and 1.5 mL) for providing optimal surgical conditions and readiness to discharge in patients undergoing ICRT for carcinoma cervix. Materials and Methods: This prospective double?blind study was done in 80 patients undergoing ICRT. The patients were randomized into two groups (Groups I and II) to receive 1.2 and 1.5 mL of intrathecal hyperbaric bupivacaine, respectively, for ICRT. The level of sensory achieved, the patient satisfaction score, radiation oncologist score, time to L5 regression, and time to motor recovery (walking unaided) were assessed. Statistical Analysis Used: The data were analyzed using SPSS 20 for Windows (IBM, Chicago, IL, USA). Results: The time taken for the block to regress to L5 (Group I: 134.6 � 32.4 minutes vs. Group II: 143.2 � 43.0 minutes, P = 0.31) were comparable. However, the mean time for walking unaided (Group I: 220.87 � 47.12 minutes versus Group II: 247.00 � 49.83 minutes, P = 0.032) after the subarachnoid block was significantly less in Group I. The patient satisfaction with the procedure and overall satisfaction of the radiation oncologists regarding the operating condition were comparable in both the groups. Conclusions: Hence, a 1.2 mL dose of intrathecal hyperbaric bupivacaine for ICRT provides optimal surgical conditions with hemodynamic stability and ensures the early discharge of the patient.
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Introduction:The primary source of health information for a patient is medical record data. Thus, accurate, complete, and properly recorded patient data are important to provide the best treatment. The workload of the hospital may be reduced and operate more effectively in the hospital if staff members have the necessary knowledge, awareness, and desired clinical abilities, together with an understanding of medical records. Materials and Methods: From January 1 to December 31, 2017, the study was carried out at Tertiary Care Hospital Medical Record Department (MRD). The staff was evaluated for their competency and skill gaps using questionnaires. The complete use of the medical records was then evaluated per quarter for a year. Results: The staff showed adequate understanding of the various questions about medical records. Over the year, there was the highest utilization of files from the MRD, with medicine and obstetrics and gynecology in broad specialties and the department of cardiology with nephrology having the highest utilization in superspecialties. Conclusion: The job environment was pleasant for the staff, and the questionnaire revealed adequate knowledge. Increased satisfaction among MRD staff members, as well as among doctors, nurses, paramedics, and patients, may be related to the utilization being greater in MRD that has been scientifically designed, well‑planned, and appropriately structured, with the best physical amenities
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Introduction: Body exposure, especially in the gluteal region, has increased the demand for gluteoplasty surgery. Autologous adipose tissue has been used to correct soft tissue defects since the beginning of the last century. Its smooth, natural texture, availability in sufficient quantities, and potentially permanent integration make adipose tissue the ideal physiological filler material. In this context, gluteal fat grafting, when compared with the use of gluteal implants, offers a faster recovery period and fewer complications in the medium and long term. Method: A prospective study was conducted using the gluteal evaluation questionnaire in patients who underwent subcutaneous gluteal fat grafting from August to December 2019. The collected data were submitted for statistical analysis by Student's t-test. Results: Forty patients (39 females and 1 male) who underwent subcutaneous gluteal fat grafting were selected. The average age presented in the study was 36.55 years. The mean body mass index was 27.38 kg/m2. The most frequent comorbidities were varicose veins, anemia, and hypertension. In most of the hypotheses evaluated, there was a significant improvement in the quality of life of the selected patients. Conclusions: Subcutaneous gluteal fat grafting improves patients' quality of life, which is demonstrated by the high level of satisfaction after performing this procedure.
Introdução: A exposição corporal, especialmente da região glútea, tem proporcionado atualmente um aumento da procura pela cirurgia de gluteoplastia. O tecido adiposo autólogo é usado para corrigir defeitos dos tecidos moles desde o início do século passado. Sua textura suave e natural, disponível em quantidades suficientes, e sua integração potencialmente permanente são características que fazem do tecido adiposo ser o material de preenchimento fisiológico ideal. Nesse contexto, a lipoenxertia glútea, quando comparada com o uso de implantes glúteos, oferece um período de recuperação mais rápido e menos complicações a médio e longo prazo. Método: Foi realizado um estudo prospectivo com a aplicação do questionário de avaliação dos glúteos nas pacientes submetidas a lipoenxertia glútea subcutânea no período de agosto a dezembro de 2019. Os dados coletados foram submetidos a análise estatística pelo teste t de Student. Resultados: Foram selecionados 40 pacientes (39 do sexo feminino e 1 do sexo masculino) que foram submetidos a lipoenxertia glútea subcutânea. A média da idade apresentada no estudo foi de 36,55 anos. A média do índice de massa corporal foi de 27,38 Kg/m2. As comorbidades mais frequentes foram varizes, anemia e hipertensão. Na maior parte das hipóteses avaliadas houve melhora significativa na qualidade de vida dos pacientes selecionados. Conclusões: A lipoenxertia glútea subcutânea melhora a qualidade de vida dos pacientes, o que é demonstrado pelo alto nível de satisfação após a realização desse procedimento.
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The aim of this study was to measure the satisfaction of patients treated in a dental hospital using a validated questionnaire on patient-dentist communication and investigate factors associated with satisfaction. Patients in the dental clinic answered 2 questionnaires: Dental Patient Feedback on Consultation (DPFC) and another regarding their oral health perceptions using a visual analog scale (VAS) and sociodemographic backgrounds. The correlation between patient's satisfaction and other numerical variables was determined using Spearman's test. The KruskalWallis and Mann-Whitney tests were used to compare the patient's satisfaction scores and the categories of the independent variables (p≤0.05). The median DPFC score was 2.9. All participants were very satisfied considering the active dentist listening (Q3) and the dental treatment advices (Q16). The lowest score was observed about family habits and medical history in oral health (Q9:2.0). With respect to their oral health perceptions, the majority of the participants demonstrated satisfaction with their chewing, smile and dental aesthetics. Being younger than 40 years influenced the satisfaction with oral health satisfaction when the VAS score was analyzed. The skin colour (p=0.001 and p=0.005) and the marital status (p=0.001 and p=0.006) of the participants also demonstrated a statistically positive signiticant correlation between DPFC and VAS scores, respectively. There was a high level of patient's satisfaction with the ability of the dentist to communicate in the dental hospital analyzed. Age, color skin, and the marital status of patients interfered in the satisfaction about patient-dentist communication and their oral health perception.(AU)
O objetivo deste estudo foi mensurar a safisfação de pacientes tratados em um hospital utilizando um questionário validado baseado na comunicação dentista-paciente e investigar os fatores associados a esta satisfação. Os pacientes da clínica responderam 2 questionários: Dental Patient Feedback on Consultation (DPFC) e outro a respeito das percepções relacionadas a saúde utilizando uma Escala Visual Analógica (EVA) e dados sociodemográficos. A correlação entre a satisfação dos pacientes e outras variáveis numéricas foi determinada através do teste de Spearman. Os testes de Kruskal-Wallis e Mann-Whitney foram usados para os escores de satisfação dos pacientes e as variáveis categóricas independents (p≤0,05). O escore mediano do DPFC foi de 2,9. Todos os participantes estavam muito satisfeitos considerando a escuta ativa do dentista (Q3) e as recomendações sobre o tratamento dentário (Q16). O escore mais baixo foi relacionado aos hábitos familiares e história médica relacionada a saúde bucal (Q9:2.0). Em relação as percepções a saúde bucal, a maioria dos participantes demonstrou satisfação com a mastigação, sorrisco e estética dental. Ter menos de 40 anos influenciou a satisfação com a saúde bucal quando a escala EVA foi utilizada. A cor da pele (p=0,001 e p=0,005) e a relação conjugal (p=0,001 e p=0,006) também demonstraram uma significância estatística positiva entre o DPFC e a escala EVA, respectivamente. Foi observado um alto nível de satisfação dos pacientes em relação a habilidade de comunicação do dentista no hospital analisado. Idade, cor da pele e a relação conjugal dos pacientes interferiu na satisfação relacionada a comunicação do dentista-paciente e a percepção de saúde bucal.(AU)
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Abstract The objective of this study was to observe patients' satisfaction with their in-service direct anterior dental restorations and to compare it with clinical evaluation using FDI (Federation Dental International) criteria. Patients scored their own anterior dental restorations regarding satisfaction (satisfactory /dissatisfactory). If dissatisfaction was mentioned, then, they would be interviewed about the complaint. In the same session, the dental restorations were clinically evaluated by two dentists using FDI criteria (1-5 score) concerning esthetic, functional, and biological domains. Descriptive statistics were used for frequencies of scores attributed by patients and clinicians. In order to compare patients' to clinicians' frequencies, the Chi-square test was applied (p ≤ 0.05). A total of 106 restorations were evaluated by patients and clinicians. Patients reported 52.8% of restorations satisfactory and 47.8% dissatisfactory. Overall, clinicians reported the same restorations as 82,3% satisfactory and 17,6% dissatisfactory. Patients' most frequent complaints referred to color, followed by anatomical form, fracture of material and retention, and approximal anatomical form. Comparing patients' satisfaction and dissatisfaction rates to clinicians' evaluation per criteria, there was no difference regarding esthetics. The frequency of dissatisfactory restorations by clinicians was significantly lower when functional and biological properties were compared with patients' opinions. Direct anterior dental restorations were more frequently reported as satisfactory by patients and clinicians, being the main complaints related to esthetic issues. When clinicians and patients' evaluations were compared, it was observed that the frequencies of satisfactory restoration by patients and clinicians were similar regarding esthetic properties, and significantly different regarding functional and biological properties.
Resumo O objetivo deste estudo foi observar a satisfação dos pacientes com suas restaurações dentárias anteriores diretas e compará-las com a avaliação clínica do dentista usando os critérios FDI (Federation Dental International). Os pacientes pontuaram suas restaurações dentárias (n=106) anteriores em relação à satisfação (satisfatória / insatisfatória). Quando insatisfatória, ele foi entrevistado sobre a queixa. Na mesma sessão, as restaurações dentárias foram avaliadas clinicamente por dois dentistas utilizando os critérios FDI (escore 1-5) quanto aos aspectos estéticos, funcionais e biológicos. Estatística descritiva foi usada para frequências de escores atribuídos por pacientes e clínicos. Para comparar as frequências dos pacientes e dos clínicos, foi aplicado o teste Qui-quadrado (p ≤ 0,05). Os pacientes relataram suas restaurações como 52,8% satisfatórias e 47,8% insatisfatórias. Os clínicos reportaram as mesmas restaurações, 82,3% satisfatória e 17,6% insatisfatória. As queixas mais frequentes dos pacientes referiam-se à cor, seguida da forma anatômica, fratura e retenção do material e forma anatômica proximal. Comparando os índices de satisfação e insatisfação dos pacientes com os clínicos, não houve diferença em relação à estética. A frequência de restaurações insatisfatórias por dentistas foi significativamente menor quando as propriedades funcionais e biológicas foram comparadas com as opiniões dos pacientes. As restaurações foram mais frequentemente relatadas como satisfatórias pelos pacientes, sendo as principais queixas relacionadas a questões estéticas. Quando as avaliações dos clínicos e dos pacientes foram comparadas, observou-se que as frequências de restaurações satisfatórias por pacientes e clínicos foram semelhantes em relação às propriedades estéticas e significativamente diferentes em relação às propriedades funcionais e biológicas.
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Resumen Introducción: Una buena relación médico-paciente es crucial para la práctica médica. Un elemento fundamen tal de la misma es la empatía del médico tratante, y esta puede ser cuantificada mediante una escala validada llamada Escala de Empatía de Jefferson. Métodos: En este estudio buscamos correlacionar los valores de empatía de los médicos del servicio con los resultados de las encuestas de satisfacción del pa ciente ambulatorio, medido mediante una herramienta llamada HCAPS. Resultados: Encontramos que los pacientes percibían un mayor trato respetuoso y que se les explicaba mejor sus opciones de tratamiento por parte de los médicos con mayores niveles de empatía. No hubo diferencias en los niveles de empatía de los médicos según su edad, sexo, o tiempo desde la obtención del título de especialista. Discusión: Los resultados validan a la empatía como una habilidad clave dentro de la relación médico-paciente.
Abstract Introduction: A good doctor-patient relationship is crucial to medical practice. A fundamental element of it is the empathy of the treating physician, and it can be quantified by means of a validated scale called the Jefferson Empathy Scale. Methods: In this study we sought to correlate the empathy values of our physicians with the results of outpatient satisfaction surveys, measured using a tool called HCAPS. Results: We found that patients perceived greater respectful treatment and had their treatment options better explained to them by physicians with higher lev els of empathy. There were no differences in physicians' empathy levels according to their age, gender, or time since qualifying as a specialist. Discussion: These results validate empathy as a key skill in the doctor-patient relationship.
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Abstract Background: Service quality in anesthesiology has been frequently measured by morbidity and mortality. This measure increasingly considers patient satisfaction, which is the result of care from the client's perspective. Therefore, anesthesiologists must be able to build relationships with patients, provide understandable information and involve them in decisions about their anesthesia. This study aimed to evaluate the peri-anesthetic care provided by the anesthesia service in an ambulatory surgery unit using the Heidelberg Peri-anaesthetic Questionnaire. Methods: This cross-sectional study used the Heidelberg Peri-anaesthetic Questionnaire to evaluate 1211 patients undergoing ambulatory surgery. We selected questions that showed a greater degree of dissatisfaction and correlated them with patient characterization data (age, sex, education, and ASA physical status), anesthesia data (type, time, and prior experience), and surgical specialty. Results: Questions in which patients tended to show dissatisfaction involved fear of anesthesia and surgery, feeling cold, the urgent need to urinate, pain at the surgical site, and the team's level of concern and speed of response in relieving the patient's pain. Conclusion: The Heidelberg Peri-anaesthetic Questionnaire proved to be a useful tool in identifying points of dissatisfaction, mainly fear of anesthesia and surgery, feeling cold, the urgent need to urinate, pain at the surgical site, and the team's level of concern and speed of response in relieving the patient's pain in the population studied. These were correlated with patient, anesthesia, and surgical variables. This allows the establishment of priorities at the different points of care, with the ultimate goal of improving patient satisfaction regarding anesthesia care.
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Humans , Anesthesia , Anesthesiology , Anesthetics , Pain , Cross-Sectional Studies , Surveys and Questionnaires , Patient SatisfactionABSTRACT
Abstract Objectives This study aims to analyze the safety of a simultaneous bilateral total knee arthroplasty (SBTKA) and to investigate patients' satisfaction with the procedure performed concomitantly. Methods In a prospective study, we evaluated 45 patients undergoing SBTKA performed by two surgical teams. The mean age of the patients was 66.9 years; 33 subjects were female (73.3%) and 12 (26.6%) were male. We followed a protocol of intra- and postoperatively measures to ensure the safety of this procedure. We evaluated the surgery time and blood loss by hematocrit (Ht) and hemoglobin (Hb) levels on the first postoperative day, the percentage of patients who received a transfusion of packed red blood cells, and the number of required units. We also recorded perioperative complications, and, at the end of 3 months, we asked patients about their preference between the simultaneous or staged procedure. Results The mean surgery time was 169 minutes. In the postoperative period, there was an average decrease of 28.2% in Htc and 27.0% in Hgb. A total of 16 patients (35.5%) received a transfusion of packed red blood cells (mean, 1.75 units per patient requiring a transfusion). There were 12 minor complications (26.6%) and 2 major complications (4.4%); furthermore, no patient had a clinical diagnosis of deep vein thrombosis, and there were no deaths. Conclusions The SBTKA procedure may be considered safe if performed in selected patients and with a care protocol to prevent complications. This type of procedure was unanimously approved by patients.
Resumo Objetivos Os objetivos deste estudo foram analisar a segurança da artroplastia total bilateral de joelho simultânea (ATJBS) e investigar a satisfação dos pacientes com o procedimento realizado de forma concomitante. Métodos Em um estudo prospectivo, avaliamos 45 pacientes submetidos à ATJBS feita por duas equipes cirúrgicas. A idade média dos pacientes foi 66,9 anos, sendo 33 do gênero feminino (73,3%) e 12 (26,6%) do gênero masculino. No período intra- e pós-operatório foi seguido um protocolo de medidas visando a segurança do procedimento. Avaliamos o tempo de cirurgia, a perda sanguínea pelo hematócrito (Ht) e hemoglobina (Hb), obtidos no primeiro dia de pós-operatório, a porcentagem de pacientes que receberam transfusão de concentrado de hemácias e quantidade de unidades que foram necessárias. Verificamosascomplicaçõesnoperíodo periopera-tório e, ao final de três meses, inquirimos aos pacientes sobre a preferência entre o procedimento simultâneo ou estagiado. Resultados O tempo médio de cirurgia foi de 169 minutos; no pós-operatório houve um decréscimo médio de 28,2% do Ht e de 27,0% da Hb. Ao todo, 16 pacientes (35,5%) receberam transfusão de concentrado de hemácias (média de 1,75 unidades por paciente que precisou de reposição). Tivemos 12 complicações menores (26,6%) e 2 complicações maiores (4,4%); além disso, nenhum paciente teve o diagnóstico clínico de trombose venosa profunda e não houve mortes. Conclusões A ATJBS pode ser considerada um procedimento seguro, se realizada em pacientes selecionados e com um protocolo de cuidados para prevenir complicações. Esse procedimento teve a aprovação unânime dos pacientes.
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Humans , Patient Satisfaction , Arthroplasty, Replacement, Knee , Knee/surgeryABSTRACT
Purpose: Foreign body sensation and irritation are common after cataract surgery, as is the exacerbation of dry eye disease if present. This study compared postoperative dry eye treatments and patient satisfaction. Methods: Age-related cataract patients undergoing phacoemulsification were recruited and were divided randomly into 4 postoperative treatment groups: Group A: Antibiotic + Steroids; Group B: Antibiotic + Steroids + Mydriatic; Group C: Antibiotic + Steroids + Mydriatic + Non-steroidal Ant- inflammatory drugs (NSAIDs); Group D: Antibiotic + Steroids + Mydriatic + NSAID + Tear substitute. Patients were assessed at 1, 3, and 5 weeks post-operatively for uncorrected distance and near vision, best corrected visual acuity (BCVA) for distance and near, Schirmer’s-1 test, and Tear Film Break-Up Time test. At each visit, patients were assessed for dry eye-related subjective parameters using Ocular Surface Disease Index questionnaire. Results: Study participants numbered 163. (87 male and 76 female patients). No statistically significant difference was present in visual acuity for near and distance. The mean values of Schirmer’s test and TFBUT were better in group D patients at each postoperative visit, with significant differences noted in comparison with other groups. The patient response to pain and dry eye symptoms was superior in groups C and D, with group D producing the best results. Compared to group A, patients in groups C and D were more satisfied with their vision and surgery. Conclusion: The addition of tear substitutes to steroids and NSAIDs has been associated with decreased dry eye-related symptoms and a better subjective feeling of vision, although no significant difference was noted in vision measured objectively
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The objective of this research was to use the Dental Satisfaction Questionnaire to determine the level of patient's satisfaction who come to the School of Dentistry of the University of Costa Rica. The research was conducted with the entire population of patients who received dental care in the Undergraduate Student Clinics of the School of Dentistry between April and September 2021. A digital survey was generated with the questions of the DSQ and sociodemographic variables, which was sent by email. Descriptive statistics were performed to establish the absolute and relative frequency, as well as measures of central tendency and variability, according to the nature of the variables. The Kolmogorov-Smirnov test was used in the conformity assessment of the data for the normal distribution. The relationships between the scores obtained from the Dental Satisfaction Questionnaire and the sociodemographic variables were analyzed using the Mann-Whitney U Test and the Kruskal-Wallis Test. A response rate of 36% was obtained. 98.5% of the subjects were satisfied with the services received. There was a statistically significant difference between the frequency of visits and the dental satisfaction scale (p=0.001). The scoring by type of clinic with regards to access, pain management, cost and availability were statistically significant (p=0.001, p=0.014, p=0.001, p=0.001, respectively). The differences in the relationship between the age groups and access was significant (p=0.014); in addition to that between education level and cost (p=0.001). A large majority of patients who come to the services of the School of Dentistry UCR are satisfied with the service received.
El objetivo de esta investigación fue utilizar el cuestionario DSQ para determinar el nivel de satisfacción de los pacientes que acuden a la Facultad de Odontología de la UCR. La investigación se realizó con toda la población de pacientes que recibieron atención dental en las Clínicas de pregrado y grado de la Facultad de Odontología UCR entre abril y setiembre del 2021. Se generó una encuesta digital con las preguntas del cuestionario DSQ y variables sociodemográficas, la cual se envió por medio del correo electrónico. Se realizó estadística descriptiva estableciendo la frecuencia absoluta y relativa, así como medidas de tendencia central y variabilidad, según la naturaleza de las variables. La prueba de Kolmogorov-Smirnov fue utilizada en la evaluación de la conformidad de los datos para la distribución normal. Las relaciones entre las puntuaciones obtenidas del Cuestionario de Satisfacción Dental y las variables sociodemográficas se analizaron mediante las pruebas de Prueba U de Mann-Whitney y la Prueba de Kruskal-Wallis. Se obtuvo un índice de respuesta del 36%. El 98,5% de los sujetos estuvo satisfecho con los servicios recibidos. Hubo diferencia estadísticamente significativa entre la frecuencia de visitas y la escala de satisfacción dental (p=0,001). También hubo diferencia estadísticamente significativa entre las diferentes clínicas y el acceso, manejo del dolor, costo y disponibilidad (p=0,001, p=0,014, p=0,001, p=0,001, respectivamente). De igual forma, hubo diferencia significativa en los grupos de edad y el acceso (p=0,014) y entre el nivel educativo y el costo (p=0,001). Una gran mayoría de los pacientes que acuden a los servicios de la Facultad de Odontología UCR están satisfechos con el servicio recibido.